Fleur de Paris Spa – Service Refund Policy (Skin Care Treatments)

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Effective Date: February 23, 2026

This Service Refund Policy applies to skin care treatments and spa services booked with Fleur de Paris Spa. (Retail product returns are covered under the Return Policy.)

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1) Services are non-refundable once provided

Because spa treatments are performed at the time of the appointment, all completed services are final and non-refundable, including (but not limited to) facials, advanced treatments, add-ons, and series sessions.

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2) Cancellations, rescheduling, and the 24-hour rule

To respect reserved appointment time and provider availability:

• Cancellations or reschedules made within 24 hours of the appointment are not eligible for a refund.

• If a deposit, prepayment, or cancellation fee applies to your booking, it will be disclosed at the time of booking and is subject to this 24-hour policy.

• No-shows may be charged a fee and are not eligible for refunds.

How to avoid charges: Please cancel or reschedule more than 24 hours in advance.

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3) If you’re unhappy with a service

Your experience matters. If something doesn’t feel right, please let us know as soon as possible (ideally within 48 hours). We will review concerns case-by-case and may offer, at our discretion:

• a treatment adjustment,

• a corrective session, and/or

• store credit.

Refunds are not guaranteed and are not provided for completed services.

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4) Packages, series, promotions, and special offers

Promotional pricing, series, packages, and specials:

• may be non-refundable,

• may have expiration dates or restrictions, and

• are not guaranteed to be extendable.

Any applicable terms will be provided at purchase or booking.

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5) Contact

Fleur de Paris Spa
(561) 653-1319